PLEASE NOTE: IT IS THE RESPONSIBILITY OF THE CUSTOMER TO ENTER THEMSELVES IN ANY PROMOTIONS ADVERTISED ON OUR SITE. WHILE WE PROVIDE THE REQUIRED DOCUMENTATION WITHIN THE PROMOTIONS STIPULATED TIME PERIODS, IF THE CUSTOMER DOES NOT REGISTER FOR THE CLAIM WITHIN THIS PERIOD, WE CANNOT BE HELD RESPONSIBLE, AND AS SUCH YOUR CLAIM MAY BE FOREIT.
Q1,How long does dispatch and delivery take.
A,Your Products will be delivered within 7 working days in most cases delivery will be much quicker.
Q2,Tracking your order and seeing when it's been sent.
A,With every order you will be updated via email on the status with a consignment number when leaving warehouse.
Q3,Payment methods for orders.
A, direct deposit, PayPal
Q4,Redeeming Gift Vouchers
A, 1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Voucher page. you will the be requested to create an account, before the Gift Voucher is validated and placed in your Gift Voucher Account ready for you to spend it on whatever you want.
2. During the checkout process, on the same page that you select a payment method there will be a box to enter a Redeem Code. Enter the code here, and click the redeem button. The code will be validated and added to your Gift Voucher account. You Can then use the amount to purchase any item from our store.
Q5, How to unsubscribe from our newsletter
A, You have to login to your account and click general information and then click E-Mail Notifications to unsubscribe or subscribe.
Q6, What happens if you're not at home to accept delivery.
A, We will deliver your Product(s) to the address as indicated on your Order Confirmation. If the carrier (I Transport) or ipec does not find anyone at that address, a calling card will be left with details of how to arrange another delivery time.
Q7, Paying for orders offline using your bank account.
A, You can transfer money direct to our business account Cheap Bargains the details as follows BSB 032051 Account (No) 395125 please enter order number when sending money so we can transfer your payment.
Q8, Refunds not available for incorrect choice or change of mind.
A, We do not refund if you change your mind.
Q9, How can I cancel my order.
A, You can send us a email requesting to cancel your order and your request will be reviewed.
Q10,How to view your order status, order history and tax invoices.
A, Login to your account and select account history.
Q11, How to place an order.
A, To place an order, simply register with us before continuing to the checkout
Q12, How to change the delivery address on your order.
A, Go to My Account Information and scroll down to View or change entries in my address book.
Q13, Why our items are priced so low.
A, We buy in bulk so we can pass the savings on to our customers.
Q14 Changing the email address.
A, Login to your account and click on Edit account info to change email address.
Q15, How to change quantity or delete items from cart.
A, In the top left hand corner of your account you can delete products or change quantity.
Q16, How long does a sold out item take to be restocked.
A, You will be notified after we have contacted our supplier in regards to your order
Q17, What "partially shipped" means when viewing your order status.
A, This means that only some of your item has been sent and the final order will be shipped Shorty.
Q18, Sending items to a different person and address.
A, You can send products to friends and family you can save up to ten addresses.
Q19, Registering as a new user
A, You need to open a new account to register.
Q20, How to recover your cheapbargains.com.au password
A, When you enter your email and the password is wrong you will see a tab saying Password forgotten Click here. And a new password will be sent to your email address.
Q21, Changing the password on your cheapbargains.com.au account.
A, when login go to My Account information and click change password.
Q22, Redeeming Coupon codes at checkout.
A, Place the code that you received at the check out in the enter code box.
Q23, cheapbargains.com.au gift vouchers
A, You can buy gift vouchers for friends and family and we will send them an email with your details.
Q24, Prices are in Australia Dollars
A, All products are sold in Australian dollars.
Q25, GST included in item price.
A, GST is included in all items sold on cheap bargains website.
Q26, Our affiliates program.
Q27, Adding a product review
A, under each item your can enter your review.
Q28, I'm having problems logging into my Cheap Bargains account.
A, You will need to create a new password or a new email address a with new password.
Q29, Warranty claims - Samsung.
A, All Samsung products have full manufactories warranty you can contact Samsung on 1300 362 603 for services and warranty details.
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